REFUND POLICY

Please note that all our products are non-returnable and non-exchangeable. Refunds are not offered, except in exceptional or unforeseen circumstances, which will be assessed at our sole discretion.

We do, however, provide exchanges in cases where the product received is damaged, defective, or incorrect. To assist us in resolving such issues, we kindly request you to inspect your order upon delivery and contact us immediately if there is a problem.

For claims regarding damaged, defective, or incorrect products, an unboxing video is required as part of the evaluation process.

If you have any questions or concerns, feel free to reach out to us at rophsaun@gmail.com. We're here to help!